Web2rism related publications and didactics activities

Publications:

• Marchiori E., Eynard D., Inversini A., Cantoni L., Cerretti F. (2011). Harvesting Online Contents: An Analysis of Hotel Reviews Websites. in R. Law, M. Fuchs & F. Ricci (eds.), Information and Communication Technologies in Tourism 2011 (Proceedings of the International Conference in Innsbruck, Austria, January 26‐28, 2011), Springer, Wien – New York, pp. 101‐112.
• Marchiori E., Inversini A., Cantoni L., Da Col S. (2011). Classifying online conversations about Tourism Destinations. A tourist perspective. Proceedings of the 7th International Conference “Thought Leaders in Brand Management” in Lugano ‐ Switzerland, March 11‐22 2011. Università della Svizzera italiana, Lugano, pp. 165‐175.
• Inversini A., Marchiori E., Dedekind C., Cantoni L. (2010). Applying a Conceptual Framework to Analyze Online Reputation of Tourism Destinations. in Ulrike Gretzel, Rob Law & Matthias Fuchs (eds.), Information and Communication Technologies in Tourism 2010 (Proceedings of the International Conference in Lugano, Switzerland, February 10‐12, 2010), Springer, Wien – New York 2010, pp. 321‐332.
• Marchiori E., Inversini A., Cantoni L., Dedekind C. (2010). Towards a Tourism Destination Reputation Model. A first step. Proceedings of the 6th International Conference “Thought Leaders in Brand Management”, (Lugano, Switzerland, 18‐20 April 2010), CD‐ROM (ISBN: 978‐88‐6101‐006‐2), pp. 921‐930.
• Fedele S., Marchiori E., Inversini A., Cantoni L. (2011). Understanding the Online Tourism Reputation of the Republic of Malta. 2nd Island Dynamics Conference in Valletta, Malta, 11—15 May 2011
• Marchiori E., Inversini A., Cantoni L. (2010). Measuring the Online Reputation of Sustainable Tourism Destinations. Presented at the 14th International Conference on Corporate Reputation, Brand, Identity and Competitiveness, (Rio de Janeiro, Brazil, 19‐21 May 2010).
• Marchiori E., Inversini A., Cantoni L. (2011). Managing Tourism Destination’s Social Media Reputation. To be presented at the 4th ADVANCES IN TOURISM MARKETING CONFERENCE (ATMC). Maribor, Slovenia, 6th – 9th of September, 2011
• Cantoni L., Dedekind C., Faré M., Marchiori E. (2009). Cosa pensano i turisti? Lo scopri sul web. Rivista del Turismo, 4(09), pp. 38‐43, Touring Club Italiano.

Other events:

• Epiday, USI‐Com Young Scholars Research Day. Lugano, Switzerland. May 26, 2009. Davide Eynard and Elena Marchiori: PhD research presentation and project presentation.
• Tourism Metrics Workshop, Lugano, Switzerland, October 21‐22, 2010

Web2rism was used for didactics activities within the courses of prof. Cantoni:

• “New Media for Tourism Communication” course, Master International Tourism – USI
• Corso di “Progettazione e Analisi del Web”, Master Gestione dei Media – USI